As stress from studies and university life becomes more challenging for students. Starting in 2019, Thammasat University established “Viva City: TU Counseling Center” to provide free mental health care and support for all students who are suffering from psychological problems as well as actively promote good mental health and how to cope with crisis. The services are all FREE of charge which include medical examination, organizing various activities that help in enhancing skills in handling mental problems, psychiatrists, psychologists, student advisors, and career counselors.

1. Counseling Services – Free mental health support and services for students
2. Active Promotion of Good Mental Health through Group Activities
3. Stress Testing Service with Biofeedback Tools
4. On-site Psychiatric Medication Services
5. Call Center Counseling Service
6. Online Counseling Service
7. Mental Health Services Statistics
8. Thammasat Counseling and Psychological Services Center for Students (TCAPS Center) – free mental health counseling for students

1. Counseling Services – Free mental health support and services for students

For in-person counseling service, students can consult with a psychiatrist by appointment. Counseling in English is also available for international students in all campuses.

Viva City Center locates in front of the Asian Games Dormitory, Zone C6, Thammasat University, Rangsit Campus. https://maps.app.goo.gl/YfSQ7An2LHVsqtxb6

After-hours counseling services are available only on Monday to Thursday, and appointments are arranged based on assessments and referrals from services provided during official hours. Available Monday to Friday from 8:30 AM to 4:30 PM (during official hours), except on public holidays.

Appointments can be made at  Appointment Form:  Viva City – TU Counseling.
(For foreign students, please make an appointment through Facebook messenger.)

2. Active Promotion of Good Mental Health through Group Activities

Activities are organized to promote and support the development of skills, techniques and understanding of mental well-being for students, such as stress management, building self-esteem, self-forgiveness, art & music therapy, baking and knowledge exchange groups. These activities provide a safe space for students to exchange ideas and aim to foster a culture of mental well-being among students by emphasizing the importance of mental health care, knowledge and accessibility. The activities rotate regularly, and you can follow the upcoming events on Viva City: TU Counseling – Facebook

• Art therapy (กิจกรรมกลุ่มศิลปะ)
• Cooking therapy (กิจกรรมกลุ่มอาหาร)
• Individual counseling (กิจกรรมให้คำปรึกษารายบุคคล)
• Group Psychological Counseling Activity – “Because We Are Good Enough as We Are” – aimed at fostering self-acceptance and building self-esteem. (เพราะเราดีพออยู่แล้วในแบบของเรา)
• Exhibition of self
• Mental health checkup
• Self rewarding
• Stress therapy through journaling (เขียนเล่าสู่กันฟัง)
• The meaning of life (ร่วมกันตามหาความหมายของชีวิต)
• Techniques for communication during a mental health crisis (เทคนิคการสื่อสารในภาวะวิกฤตทางสุชภาพใจ)
  

3. Stress Testing Service with Biofeedback Tools

Available on Mondays and Thursdays after office hours. Appointments can be made here.
แบบฟอร์มลงทะเบียนใช้บริการ ไบโอฟีดแบ็ค (biofeedback) ศูนย์ชีวิตชีวา (Viva City)

Mondays: Stress testing via chest or diaphragm breathing, conducted by Prof. Athichat Rojanahadsadin (Professor of Psychology, Faculty of Liberal Arts).

Thursdays: Stress testing via brainwaves or electroencephalogram (EEG), conducted by Asst. Prof. Dr. Kaesorn Muijjin (Professor of Mental Health and Psychiatric Nursing, Faculty of Nursing).

4. On-site Psychiatric Medication Services at Viva City Center and Medication Pickup at the Community Pharmacy Practice (Osot Dome)

Available on Mondays and Wednesdays after office hours. Access is only available through referral from counseling services, except if you have previously received treatment at another hospital, and the psychiatrist has issued a referral letter for continued treatment. In this case, you can submit your information and attach a photo of the referral letter via  

**Registration Form for Cases with Psychiatrist Referral Letters from Other Hospitals Only**.  

After submitting, wait for a callback from the staff to schedule an appointment with the psychiatrist. The waiting time for a callback may vary. If you want to know your position in the queue, you can inquire via Facebook chat.

5. Telephone Counseling Service (Call Center 02-026-2345, press 2)

Available Monday to Friday from 10:00 PM to 6:00 AM. On holidays, the service is available 24 hours. (One line is available per day, and you can call directly without prior appointment.)

6. Online Counseling Service (No Medication) – free of charge service

Viva City provides “Free Access” 24 hours counseling service through a call center. Viva City opens another avenue of support, offering counseling services for Thammasat students free of charge. This service is provided online through the platform Relationflip Registration Form. Students will have access to psychologists and psychiatrists through appointment bookings and consultations available 24 hours a day. (This service does not include medication.) The service opens to all Thammasat’s students, regardless of year student or campus.

Accessible via Online Counseling Service – Registration and Reservation Form
Appointment details are available on Registration Guidance – Relationflip Counselling Service

Steps to Access the Relationflip Counseling Service:

• Click on the link or scan the QR Code to access the system.
• Enter your student ID, name, and surname to verify your information for service usage.
• Fill in your email and set a password. Passwords must include:
  • 6-15 characters
  • At least 1 digit
  • At least 1 uppercase letter
  • At least 1 lowercase letter
• Once confirmed, you can log in to the system to input your personal information and schedule appointments immediately. Relationflip will keep your data confidential in all cases, always adhering to professional ethics.

7. Mental Health Services Statistics

For more information on the supports and services for students and staffs at “Viva City Center” and Thammasat Counseling and Psychological Services Center (TCAPS Center), please visit:  
Viva City: TU Counseling – Facebook

8. Thammasat Counseling and Psychological Services Center for Students (TCAPS Center)

TCAPS center is a psychological and counseling service center for Thammasat University students across all 4 campuses: Rangsit, Tha Prachan, Lampang, and Pattaya. The service is for students seeking mental health counseling.

Steps to receive TCAPS services:

Several group and individual activities were such as a psychological counseling group to cope with social anxiety, those who are struggling with social interactions, talking to people, or speaking in front of the class. The group will help students face challenges together, exchange experiences with peers and learn how to manage anxiety

• Psychological counseling group is FREE of charge.
• For Thammasat University students from all faculties and years.

TCAPS Center_Mental Health Supports and Services (2023)
ฟื้นฟูพลังผ่านการทำกลุ่มจิตวิทยาการปรึกษาแบบ CBT (Apr,2023)

Related articles and websites:
1. Appointment Form for Viva City counseling in English
2. Appointment Form – Viva City Center – 1st appointment
3. Things you should know about cannabis for psychiatric patients
4. SIIT Mental Care Workshop (Apr,2022)
5. How to communicate with students in self-harm crisis
6. QS News – The More You Stress, the More You Fragile “VIVA CITY” is a New Option.
7. Resilience Counseling Group
8. Self Care
9. Happiness Group Counseling